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Terms and Conditions

Virtual Fortune, LLC terms and conditions constitute binding agreements between the customer and Virtual Fortune. The customer must agree to the terms and conditions below after completing the Registration form.

 

Virtual Fortune only operates within the following states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming.

Virtual Fortune is prohibited from operating in Florida, Idaho, Nevada, New York, and Washington.

GAME HOURS

24 Hours; however, Virtual Fortune is closed between 9AM - 1PM on Sunday.

 

SOCIAL MEDIA

Join us on Facebook.

REGISTRATION

1. You only have to register ONE-TIME through the Registration form in order to join.

2. Current driver's license or State ID are required to ensure you are 21 years or older. 

3. Your Mobile ID and Customer ID will be processed and can take up to one (1) hour. Game credits will be loaded to accounts after all transactions have been verified by third-party payment providers and Virtual Fortune.

BROWSER CLOSURE

Close the Internet browser to load, reload, or redeem from your account. Cashiers cannot load nor redeem from your account when customer(s) are still logged into the site.  Completely log off the site or Internet Browser for faster service.

CONNECTIVITY

High-speed Internet service is recommended.

LOADING

The minimum amount to load the account is $10. Ways to pay are labeled below:

1. PayPal

2. Venmo

3. Apple Pay

4. Google Pay

5. Debit/Credit Card

NOTE: Cash and/or Anonymous Pre-Paid Cards are NOT ACCEPTED.

Players will receive a Mobile ID with CustomerID. Use your CustomerID for temporary login.

Contact us if the account has not been loaded within one (1) hour.

PAYOUTS

Hours:  10AM - 2PM (Monday - Saturday) | 2PM - 6PM (Sunday)

$500 Maximum Daily | $25 Minimum Daily

1. Complete Payout Form.

2. You are prohibited from redeeming more than the daily maximum limit.  Violators will be terminated.

DAILY/COMP ONE-TIME PROMOTIONS

Load $20 get $5 bonus

Load $50 get $10 bonus

Load $100 get $15 bonus

REFERRAL PROMOTIONS

A $10 referral fee will be administered once the referred personnel buys game credits.

CONTACTING VIRTUAL FORTUNE

Click here to contact Customer Care or Technical Support or text (919) 841 - 3757

CHARGEBACKS, DISPUTES & ROLLBACKS

As a member, you have agreed to the "Terms and Conditions" set forth by Virtual Fortune. Requests for chargebacks, disputes, and/or rollbacks will be reviewed by a third party to ensure validity. If you have more than one chargeback in a year, you will be terminated.

CAUTION

If you or anyone you know has a gambling problem, call the Gambling Hotline at (877) 718-5543.

THANK YOU AND GOOD LUCK

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